Terms & Conditions.

TERMS & CONDITIONS

Effective Date: 25-02-2026
Last Updated: 25-02-2026

These Terms and Conditions ("Terms") govern your access to and use of the NVRFOUND website ("Website"), operated by JPEGS CREATIVE PRIVATE LIMITED, a company registered in JP Nagar, Bangalore, 560078, India ("NVRFOUND", "we", "us", or "Company").

By accessing the Website, placing an order, or using any services provided by NVRFOUND, you ("User", "Customer", or "you") agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. DEFINITIONS

"Account" means Your registered profile on the Website.
"Order" means A confirmed purchase request for products offered by NVRFOUND.
"Products" means T-shirts, apparel, and merchandise sold by NVRFOUND.
"Dispatch Days" means Wednesdays and Fridays, when orders are shipped.
"Store Credit" means a non-transferable credit issued to your registered account in lieu of a refund, valid for 90 days from the date of issuance and redeemable only on the Website.

2. ELIGIBILITY

You must be at least 18 years of age to place an order. By using the Website, you confirm that you are legally competent to enter into a binding contract under the Indian Contract Act, 1872.

3. ACCOUNT REGISTRATION

To place an order, you may be required to create an Account. You agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login credentials

  • Notify us immediately of any unauthorized use of your Account

You are solely responsible for all activity under your Account. NVRFOUND is not liable for any loss arising from unauthorized access due to your negligence.

4. PRODUCT INFORMATION

All product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, slight variations in color, texture, or appearance may occur due to screen settings or photography.

We reserve the right to:

  • Modify product listings without prior notice

  • Discontinue any product at any time

  • Correct pricing or description errors, even after an order is placed

5. PRICING & PAYMENT

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Accepted Payment Methods:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Digital Wallets (via Razorpay)

Cash on Delivery (COD) is not available.

Payment is processed through Razorpay, a secure third-party gateway. NVRFOUND does not store your payment information.

6. ORDER CONFIRMATION & PROCESSING

Upon successful payment, you will receive an order confirmation email. This does not constitute final acceptance of your order.

We reserve the right to:

  • Cancel or modify any order due to stock unavailability, pricing errors, or suspicious activity

  • We reserve the right to refuse or cancel any order for legitimate reasons, including but not limited to stock unavailability, pricing errors, suspected fraud, misuse of the Website, or violation of these Terms.

  • If an order is cancelled by NVRFOUND after payment, a refund or store credit shall be issued in accordance with applicable law within 7–10 business days.

7. SHIPPING POLICY

Please refer to our standalone Shipping Policy for full details.

Summary:

  • Orders ship every Wednesday and Friday by 3:00 PM IST

  • Free delivery across India

  • Estimated delivery: 5–6 business days (subject to courier performance)

  • No international shipping at this time

8. RETURNS, EXCHANGES & REFUNDS

Please refer to our standalone Return & Refund Policy for full details.

Summary:

  • Returns accepted only for manufacturing defects or damaged items, subject to verification

  • No returns for change of mind, size issues, or style selection.

  • Exchanges available for size issues (subject to stock availability)

  • Request must be made within 7 days of delivery

  • Replacement or store credit offered (no cash refunds)

  • No cash refunds are offered except where required under applicable law, including but not limited to cases of order cancellation by NVRFOUND, non-delivery, or incorrect product delivery attributable to NVRFOUND

9. INTELLECTUAL PROPERTY

All content on the Website, including logos, graphics, text, and design, is the exclusive property of JPEGS CREATIVE PRIVATE LIMITED and is protected under the Copyright Act, 1957, and the Trade Marks Act, 1999.

You may not:

  • Copy, reproduce, or distribute any content without prior written consent

  • Use NVRFOUND branding for commercial purposes

  • Reverse-engineer or scrape data from the Website

10. USER CONDUCT

You agree not to:

  • Use the Website for unlawful purposes

  • Impersonate any person or entity

  • Upload harmful code, viruses, or malware

  • Create multiple accounts to abuse promotions

  • Post false reviews or misleading information

Violation of this clause may result in immediate suspension or termination of your Account.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, NVRFOUND shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • Delays or failures caused by courier partners, payment gateways, or force majeure events

Our total liability for any claim arising from your use of the Website shall not exceed the amount you paid for the relevant order.

Nothing in these Terms shall exclude or limit liability that cannot be excluded under applicable law, including liability arising from fraud, wilful misconduct, or statutory consumer rights.

12. INDEMNITY

You agree to indemnify and hold NVRFOUND harmless from any claims, losses, or damages arising from:

  • Your breach of these Terms

  • Your misuse of the Website

  • Violation of third-party rights

13. PRIVACY & DATA PROTECTION

Your personal information is collected and processed in accordance with our Privacy Policy, which is incorporated by reference into these Terms.

We comply with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023.

14. GOVERNING LAW & DISPUTE RESOLUTION

Parties shall first attempt to resolve disputes amicably within 30 days before initiating legal proceedings.

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka, India.

15. AMENDMENTS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

16. CONTACT INFORMATION

For questions or concerns, contact us at:

JPEGS CREATIVE PRIVATE LIMITED (NVRFOUND)
JP Nagar, Bangalore, 560078, India
Email: hello@nvrfound.com
WhatsApp: +91 8792851179

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS AND CONDITIONS.



PRIVACY POLICY

Effective Date: February 27, 2026

This Privacy Policy explains how JPEGS CREATIVE PRIVATE LIMITED ("NVRFOUND", "we", "us") collects, uses, and protects your personal information when you use our website.

We are committed to protecting your privacy in accordance with the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000.

1. INFORMATION WE COLLECT

We collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

Payment Information:

  • Collected and processed by Razorpay (our payment gateway)

  • We do not store your card details or payment credentials

Usage Data:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and shipping details

  • Respond to customer inquiries

  • Improve our website and services

  • Send promotional emails (with your consent)

3. DATA SHARING

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Payment Gateway (Razorpay) — to process transactions

  • Courier Partners — to deliver orders

  • Legal Authorities — if required by law

We do not transfer personal data outside India at present.

4. COOKIES & TRACKING

We may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

5. DATA SECURITY

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. YOUR RIGHTS

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • Request data portability

To exercise these rights, contact us at hello@nvrfound.com.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. CONTACT US

For privacy-related inquiries, contact:

JPEGS CREATIVE PRIVATE LIMITED (NVRFOUND)
Email: hello@nvrfound.com
WhatsApp: +91 8792851179

10. Grievance Redressal & Data Protection Contact
In accordance with the Digital Personal Data Protection Act, 2023, users may raise grievances by contacting:
Grievance Officer: [Name / Designation]
Email: hello@nvrfound.com
We will respond within the timelines prescribed under applicable law.

5. WASH CARE INSTRUCTIONS

To ensure your NVRFOUND apparel lasts longer, please follow these care instructions:

1. Wash inside out only.
This protects the print and fabric from friction and fading.

2. Machine wash cold or hand wash.
Use cold water to preserve color and fabric integrity.

3. Do not iron on print.
Ironing directly on the print can cause damage. If ironing is necessary, turn the garment inside out.

4. Air dry is recommended.
Hang or lay flat to dry. Avoid tumble drying to prevent shrinkage.

5. Do not bleach.
Bleach can damage the fabric and fade the print.

Following these instructions will help maintain the quality and longevity of your NVRFOUND products.



RETURN & REFUND POLICY

Effective Date: 25-01-2026

This Return & Refund Policy governs the terms under which NVRFOUND accepts returns and processes refunds or replacements.

1. GENERAL POLICY

NVRFOUND does not accept returns or refunds for:

  • Change of mind

  • Size or fit issues (exchanges available — see below)

  • Style or color preference

  • Buyer's remorse

Returns are accepted only for:

  • Manufacturing defects

  • Damaged products received

2. ELIGIBILITY FOR RETURN

To be eligible for a return, the following conditions must be met:

Timeframe: Request must be made within 7 days of receiving the order.

Condition: Product must be:

  • Unused, unworn, and unwashed

  • In original packaging with all tags intact

  • Accompanied by the original invoice

Proof: Clear photographs or an unboxing video may be requested to validate the defect or damage.

3. HOW TO INITIATE A RETURN

To request a return, contact us at:

Email: hello@nvrfound.com
WhatsApp: +91 8792851179

Include the following in your request:

  • Order number

  • Reason for return (manufacturing defect or damage)

  • Photos of the product and packaging

We will review your request within 2 business days and notify you of approval or rejection.

4. RETURN SHIPPING

If your return is approved:

  • We will bear the return shipping cost for defective or damaged items

  • Return pickup will be arranged by our courier partner (where serviceable)

  • In non-serviceable areas, you may be asked to self-ship the product; we will reimburse return shipping charges upon receipt and inspection

5. INSPECTION & APPROVAL

Once we receive the returned product, our quality team will inspect it within 3 business days.

If the return passes inspection, you will be offered:

  • Replacement (same product, different size if requested and available)

  • Store Credit (non-transferable, valid for 90 days)

No cash refunds are offered except where required under applicable law, including cases of order cancellation by NVRFOUND, confirmed manufacturing defect where replacement is unavailable, or incorrect product delivery attributable to NVRFOUND.”

6. REJECTED RETURNS

We reserve the right to reject a return if:

  • The product fails quality inspection (used, washed, or damaged by customer)

  • Original tags, packaging, or invoice are missing

  • The return request was made beyond 7 days

  • The product was not approved for return in advance

Rejected products will be returned to you at your cost.

7. EXCHANGES (SIZE ISSUES)

If you receive the correct product but need a different size:

  • Exchanges are available, subject to stock availability

  • Request must be made within 7 days of delivery

  • Product must be unused, unworn, and in original condition

  • You will bear the return shipping cost

  • We will ship the replacement size at no additional cost

To request an exchange, contact us at hello@nvrfound.com or +91 8792851179.

8. NON-RETURNABLE ITEMS

The following are not eligible for return or exchange:

  • Products marked "Final Sale" or "Non-Returnable"

  • Customized or personalized items

  • Items purchased during clearance sales (if applicable)

9. STORE CREDIT TERMS

Store credit issued in lieu of a refund:

  • Is non-transferable and linked to your account

  • Is valid for 90 days from the date of issuance

  • Cannot be redeemed for cash

  • Cannot be combined with other promotional codes

10. REFUND TIMELINE

If a cash refund is exceptionally approved (e.g., order cancellation by NVRFOUND), it will be processed within 7–10 business days to your original payment method.

11. CONTACT & SUPPORT

For return or exchange requests, contact:

Email: hello@nvrfound.com
WhatsApp: +91 8792851179



SHIPPING POLICY

Effective Date: 25-02-2026

This Shipping Policy outlines the terms and conditions governing the dispatch, transit, and delivery of orders placed through the NVRFOUND website, operated by JPEGS CREATIVE PRIVATE LIMITED.

1. DISPATCH SCHEDULE

All orders are dispatched twice a week:

  • Every Wednesday by 3:00 PM IST

  • Every Friday by 3:00 PM IST

Orders placed after dispatch cutoff times will be included in the next scheduled dispatch.

2. PROCESSING TIME

Orders are processed within 24–48 hours of payment confirmation, excluding weekends and public holidays. Processing includes order verification, quality checks, and packaging.

3. DELIVERY TIMELINE

Estimated delivery: 5–6 business days from the date of dispatch.

Delivery times are indicative and depend on:

  • Delivery location

  • Courier partner performance

  • Weather conditions or unforeseen delays

NVRFOUND does not guarantee exact delivery dates.

4. SHIPPING CHARGES

Free delivery across India on all orders.

5. SERVICEABLE LOCATIONS

We currently ship only within India. International shipping is not available at this time.

If your pin code is not serviceable, you will be notified during checkout, and no payment will be processed.

6. SHIPPING PARTNER

Orders are shipped via third-party courier services. Once dispatched, you will receive:

  • Tracking number

  • Courier partner details

  • Tracking link via email

You are responsible for monitoring your shipment using the tracking information provided.

7. FAILED DELIVERY & RETURN TO ORIGIN (RTO)

If delivery fails due to:

  • Incorrect or incomplete address

  • Recipient unavailability

  • Refusal to accept delivery

The package may be returned to our facility (RTO). In such cases:

  • Original shipping charges remain non-refundable

  • Re-dispatch will require confirmation and advance payment of re-shipping charges

8. RISK & LIABILITY

Once an order is handed over to the courier partner, NVRFOUND is not liable for:

  • Delays in transit

  • Loss, theft, or damage during shipping

  • Orders marked "delivered" but not received by the customer

For such issues, please contact the courier partner directly using the tracking details provided. While responsibility for transit is shared with courier partners, NVRFOUND will assist customers in resolving delivery issues on a best-effort basis in accordance with applicable law.”

9. PRE-ORDERS

Certain products may be available for pre-order. By placing a pre-order, you acknowledge that:

  • Full payment is required at the time of ordering

  • Dispatch timelines are estimated and subject to change

  • Pre-orders may be cancelled prior to dispatch. Once dispatched, cancellation will not be permitted except as required under applicable law.

10. FORCE MAJEURE

NVRFOUND shall not be held liable for delays or failures caused by events beyond our control, including natural disasters, pandemics, strikes, government restrictions, or courier service disruptions.

11. CONTACT & SUPPORT

For shipping-related queries, contact us at:

Email: hello@nvrfound.comWhatsApp: +91 8792851179